Welcome to supermn.com and www.supermn.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our multi-scenario fashion platform, including browsing, purchasing, and engaging with content across various clothing categories. Please read them carefully before making any transactions.
The Site is designed for personal, non-commercial use by fashion-conscious consumers seeking versatile wardrobe solutions. You may not: (1) use automated bots or scrapers to extract product data (essential for protecting our curated multi-category inventory), (2) commercially resell items purchased from our platform (as we focus on direct consumer relationships), or (3) attempt to manipulate our inventory systems (including creating false demand signals). Violations may result in immediate account termination and legal action to protect our multi-scenario fashion ecosystem.
All visual and textual content on the Site—including product photography, style guides, collection names, and fit descriptions—constitutes protected intellectual property. This encompasses our unique approach to cross-category styling solutions and seasonal trend interpretations. No content may be reproduced, modified, or used commercially without express written permission, as these elements form the foundation of our multi-scenario fashion proposition. Unauthorized use of our styling concepts or product imagery for commercial purposes will be pursued through legal channels.
While we make every effort to ensure accuracy in product specifications (including fabric composition, care instructions, and size charts across different clothing categories), occasional discrepancies may occur due to the breadth of our inventory. We reserve the right to correct any errors in product information (including but not limited to pricing errors, material misrepresentations, or availability status) and may cancel orders resulting from such inaccuracies. In such cases, customers will receive prompt notification and full refunds for affected orders.
To maintain fair access to our multi-scenario collections, we may implement purchase limits on high-demand items (particularly during seasonal launches or special collaborations). Orders exhibiting characteristics of commercial resale (such as bulk purchases of identical SKUs across multiple sizes) may be canceled without notice. Our systems are designed to prioritize genuine consumer purchases that align with our vision of versatile, multi-purpose fashion consumption.
Processing times for orders typically range from 3-7 business days (extended during promotional periods or seasonal peaks) with additional transit time depending on destination. International shipments may require 14-28 days for delivery due to customs processing. While we provide estimated delivery windows, these are not guaranteed as they depend on third-party carriers. Customers are responsible for providing accurate shipping information; we cannot redirect packages after shipment.
We accept returns within 21 days of delivery (extended to accommodate our international customer base). Items must be unworn, unwashed, and in original packaging with tags attached. Final sale items (clearly marked) are not eligible for return. Return processing may take 10-15 business days after we receive the package. Exchanges are subject to availability and may require additional shipping charges. Customers are responsible for return shipping costs unless the return results from our error.
The Site may contain links to styling platforms, fashion blogs, or social media channels where our multi-scenario collections are featured. These third-party services operate independently, and we assume no responsibility for their content, privacy practices, or transactional security. Any engagement with external platforms is at your own risk, and we recommend reviewing their policies before sharing personal information or making purchases through linked services.
The Site and its content are provided "as is" without warranties of any kind. We do not guarantee: (1) uninterrupted access to the Site (particularly during high-traffic events like collection launches), (2) perpetual availability of specific styling combinations or colorways, or (3) absolute accuracy in fit predictions across our diverse product range. Customers should consider the inherent variability in online fashion purchases and utilize our detailed product information to make informed decisions.
To the fullest extent permitted by law, we shall not be liable for: (1) delays caused by customs clearance or international shipping complications, (2) subjective dissatisfaction with styling outcomes, (3) minor variations in product coloration due to monitor settings, or (4) third-party misuse of our styling concepts. This limitation applies even if we were advised of potential issues, allowing us to maintain our focus on delivering innovative multi-scenario fashion solutions.
We reserve the right to modify these Terms to reflect operational changes in our multi-category fashion business (such as new fulfillment partnerships or expanded return options). Material changes will be communicated through site notifications and/or email to registered users. Continued use of the Site following such updates constitutes acceptance of the revised terms, which is particularly important given the evolving nature of cross-category fashion retail.
For questions regarding these Terms or our multi-scenario fashion offerings, please contact our customer service team at [email protected]. We typically respond to inquiries within 2-3 business days, with extended response times during peak seasons or promotional events.