At supermn.com, we cater to your multi-scenario fashion needs with reliable shipping solutions. Our policy ensures your wardrobe essentials arrive with care, offering flexible options for every lifestyle occasion from office wear to weekend outfits.
All orders require 4-7 business days for processing before shipment. During seasonal collections or promotional periods (e.g., Black Friday or New Year launches), processing may extend to 10 business days. You'll receive email confirmation with expected timelines when ordering time-sensitive items like occasion dresses or seasonal outerwear.
Domestic shipments within the U.S. typically take 8-15 business days after processing. International deliveries to supported countries (including Canada, UK, and Australia) require 12-25 business days, accounting for customs clearance. These extended windows ensure proper handling of delicate fabrics and structured garments in our multi-category collections.
We currently ship to: United States, Canada, United Kingdom, Australia, Germany, France, Italy, Spain, Japan, and South Korea. Availability may vary for certain oversized items like winter coats or formal suits.
Our shipping fees are structured as follows:
Standard Shipping
Order Total: US$0 - US$60
A standard shipping fee of US$10 will be applied.
Order Total: Above US$60
Standard shipping is free for orders over US$60.
Expedited Shipping
Order Total: US$0 - US$100
An expedited shipping fee of US$20 will be applied.
Order Total: Above US$100
Expedited shipping is free for orders over US$100.
Priority handling reduces transit time by 30-50% compared to standard shipping. This service is ideal for last-minute event outfits or business travel essentials, using premium carriers that provide real-time tracking updates.
Available for: (1) Orders placed before 1 PM EST on business days, (2) In-stock apparel excluding custom-tailored items, and (3) Deliveries to metropolitan areas with established carrier networks. Not available for international rural destinations or during postal holidays.
U.S. Mainland: 4-7 business days after processing
Canada/UK Major Cities: 7-12 business days after processing
Other International Destinations: 10-15 business days after processing
Import duties and taxes are calculated based on your country's regulations for textile products. These fees typically range from 5-20% of the declared value for fashion items. We recommend checking local customs policies before ordering premium fabrics like wool suits or silk dresses to avoid unexpected charges.
We cannot deliver to freight forwarding services, parcel lockers, or remote military bases due to carrier limitations. For optimal results with our multi-scenario collections, please provide a complete street address with apartment/unit details.
Detailed tracking information becomes available 24 hours after shipment. For international orders, tracking may pause during customs inspection. Our customer service team at [email protected] can assist with any delivery concerns regarding your fashion purchases.
You have 21 days from delivery date to initiate returns for unworn, tagged items. Return shipping costs vary by location: US customers pay $8 flat rate, while international returns require prepaid labels costing $15-30 depending on package weight. Final sale items (e.g., clearance section purchases) are excluded from this policy.